Customer Success & Support Center

Settings & Configuration

  • System Configuration Basics

    Tailwind has a lot going on under the hood. Most of the time, that's not something you need to worry about — b...

    Mar 02, 2017 11:32AM PST
  • Setting Up Automatic Payables

    Automatic Payables allow you to define circumstances in which Tailwind will automatically create Payables for ...

    Nov 23, 2017 10:49AM PST
  • Working With Revenue and Expense Items

    In Tailwind, every line item on an Invoice or Bill is assigned to a specific Revenue or Expense Item type. The...

    Oct 02, 2018 11:31AM PDT
  • Managing User Accounts & Product Subscription

    Tailwind allows you to set up and manage separate user accounts for different employees or roles in your compa...

    Apr 11, 2019 09:40AM PDT
  • Customizing Your Documents

    Tailwind sends out a lot of documents on your behalf — whether it’s a Load Confirmation for your Carriers and ...

    Sep 11, 2018 02:08PM PDT
  • Revenue and Cost Allocation

    Moving freight can be a complicated business, and between the demands of customers, the day-to-day minutia of ...

    Dec 13, 2017 12:06PM PST
  • Fuel Surcharges and FSC Schedules

    Fuel Surcharges have become an increasingly necessary item within freight rating, especially at times of high ...

    May 09, 2018 11:29AM PDT

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